32.What is important when aiming to reduce staff turnover? Financial incentives Career structure
33. What is important when planning the layout of a new store? Attractiveness Security of goods
34.What is important when choosing a new sales agent? Experience of agent Number of contacts
35 What is important when monitoring the quality of service provided? Feedback from customers Checking sales figures
36: What is important when…?
selecting applicants for a job work experience personal qualities 37: What is important when…?
choosing a new supplier price and discounts reputation
38: What is important when…?
aiming to improve production quality up-to-date equipment staff training
39: what is important when…?
preparing for a job interview studying the job advertisement finding out about the company 40: what is important when…?
deciding whether to attend a conference venue speakers 41: What is important when…?
developing new products market research costs involved
BEC中级口试全真试题 Part III
1. Program for New Staff
The manufacturing company you work for would like to introduce a full programme of training for new staff. You have been asked to help prepare the programme. Discuss the situation together, and decide:
--- what should be covered by the training programme
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--- how else new staff can be helped to settle into their jobs as quickly as possible 2 Company Dress Code
Your Managing Director is unhappy with the general standard of dress among staff.
You have been asked to make recommendations about introducing a dress code or company uniform.
Discuss the situation together, and decide:
---what the advantages and disadvantages of having a company uniform would be --- what kind of dress code would be appropriate for staff in different types of jobs 3 Staff Training
Your company has decided to use an outside agency for training sales staff.
You have been asked to have preliminary discussions with the agency to organise this. Discuss the situation together, and decide:
--- what information you will need to provide for the agency ---what kinds of questions you will need to ask the agency 4. Company Video
The manufacturing company you work for is planning to make a video to show to potential customers and investors. You have been asked to help with planning the video. ---Discuss the situation together, and decide:
--- which departments and activities in the company should be included in the video ---which company personnel should appear in the video 5. Business Magazine Article
An international business magazine is sending a journalist to write about your region, and wants to include an article about the retail company you work for.
You have been asked by your company to help the journalist plan the article. Discuss the situation together, and decide:
--- what kinds of information should be included in the article
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--- how this article could benefit your company 6. Opening a Branch Abroad
The retail company you work for has decided to open a branch abroad for the first time. You have been asked to help with the planning of the new branch. Discuss the situation together, and decide:
--- what staffing arrangements might be necessary for the new branch
--- which information about premises in that country it would be useful to find out about 7. Entertaining Foreign Clients
Your company is entertaining a group of foreign clients for three days, including one non-working day.
You have been asked to plan a programme for the visit. Discuss the situation together, and decide:
--- what kinds of activities would be suitable for the visit
--- what information it would be useful to know about the clients before finalizing the
program 8. Work Experience Programme
The manufacturing company you work for has decided to offer a two-week work experience programme for a small group of students from a local business college. You have been asked to help with the preparations for this programme. Discuss the situation together, and decide:
--- what kinds of work experience the company might offer --- how the participants should be selected 9. English Language Training
Your company is planning to offer 30 hours of English language training to employees. You have been asked to help with the planning and organization of the training. Discuss the situation together, and decide:
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--- how to encourage employees to take part in the training --- what kind of schedule would be suitable for the training 10. Teamwork
Your company is sending a small group of employees away together for three days to encourage them to work as a team.
You have been asked to help plan the programme. Discuss the situation together, and decide:
